1. General Orders
The kosher food On-Line Shop (refer to as kosher shop ) operated by Ari Kosher Kft (1152 Budapest, Városkapu utca 6. A. ép., tax no: HU32722015), (refer to as Ari Kosher) offers it's online kosher foods , non food and chemical products catalogue based on the items distributed by Ari Kosher.
The company (in the following Customer) who place an order on the www.kosherfood.hu web site agree to the terms and conditions of the purchase contract which are described in the present document by placing an order on-line.
The purchase contract will be considered by Ari Kosher Kft as a contract completed in writing including the order number and will be stored one year from the date of the order fulfilment.
The Customer accepts this contracts conditions by placing it's order. Ari Kosher Kft claims that it disposes of all official permits prescribed in the law that are needed both to the on-line shop operating, to the product trading and to the completion of the delivery function.
2. Identifying contract parties
The purchase is made between the Ari Kosher Kft. (1152 Budapest, Városkapu utca 6. A. ép., tax no: HU32722015) as seller and the customer.
Ari Kosher Kft . is responsible only for products ordered on the www.kosherfood.hu website through the on-line catalog including the company logo and the company and product data in good recognisable way.
The Customer gives it's purchasing data by filling in the registration form and is able to modify any time when placing orders and the Ari Kosher Kft fulfils orders and makes out a bill according to that in every case. The Customer will undertake every responsibility for damage because of faulty or false data. Ari Kosher Kft is entitled to delete obviously faulty or false registrations and to check Customer's authencity in case of further doubts.
3. Prices
The prices listed in the online catalogue of Ari Kosher Kft. are wholesale net prices and are for informational purposes only, valid as of the time of publication.
The price applicable at the time the order is placed will be used, and will be confirmed in the order confirmation.
Packaging costs – excluding basic wrapping materials such as nylon bags that come with the product – are included in the listed prices.
If an order is modified or multiple orders are consolidated, the pricing and conditions valid at the time of modification shall apply.
4. Shipping Terms
This webshop serves business customers only (B2B). Orders from private individuals are not accepted.
Shipping Area
We currently ship to European Union member states only.
Shipping Costs and Payment
After placing an order, an automatic confirmation is sent. Shipping costs are not included in this initial confirmation. These will be calculated and added to the final invoice.
Orders must be fully prepaid, including shipping. Shipping occurs only after payment has been received in full.
Shipping Schedule
We will notify customers via email regarding the expected shipping date once payment is confirmed and shipping costs are finalized.
5. Claims and Returns
This webshop operates under B2B terms. Consumer withdrawal rights do not apply.
Complaint Handling
If goods arrive damaged, incorrect, or incomplete, notify us within 48 hours of receipt with photo documentation. Valid claims will be resolved through replacement or credit.
In case of a valid complaint, replacement or credit will be provided, using the customer's preferred method whenever possible.
If the original payment was made by credit or debit card, any refund will be issued back to the same card/account used for the transaction.
The refund process is handled by our payment service provider and may take 5–10 business days from the date of confirmation.
Please note that the European Commission provides an Online Dispute Resolution (ODR) platform, which you can access at: https://ec.europa.eu/consumers/odr
Returns
Returns are only possible with prior written agreement, and only for items that are unopened, undamaged, and resalable.
Return shipping costs are borne by the customer unless the return is due to error or defective goods. Each return request is subject to individual review.
6. Data Security
Ari Kosher Kft food obeys all data security regulation to ensure that our client details will be kept confidential. No information will be forwarded to any third party.
We are using cookies in order to make your usage of our web site easier and simpler.
7. Registration data
Our visitors have to give their personal data (name, address, telephone number, e-mail etc.) during the registration. These data are requested only and stored to carry out orders. Our customer service uses your data merely to contact you if it is needed. We do not forward our customers data to third person in any circumstances.
8. Cancellation of registration
It is possible for customers to cancel their registration with us:
- by sending a cancellation request email to info@kosherfood.hu
- by letter to our customer service addressed to:
Ari Kosher Kft.
1152 Budapest, Városkapu utca 6. A. ép.