Terms and conditions

1. General Orders

The kosher food On-Line Shop (refer to as kosher shop ) operated by ari kosher limited (1142 Budapest, Szuglói Körvasút sor 205., tax no: HU26702726), (refer to as Ari kosher) offers it's online kosher foods , non food and chemical products catalogue based on the items distributed by Ari kosher.

The company (in the following Customer) who place an order on the www.kosherfood.hu web site agree to the terms and conditions of the purchase contract which are described in the present document by placing an order on-line.

The purchase contract will be considered by Ari kosher food as a contract completed in writing including the order number and will be stored one year from the date of the order fulfilment.

The Customer accepts this contracts conditions by placing it's order. Ari kosher food claims that it disposes of all official permits prescribed in the law that are needed both to the on-line shop operating, to the product trading and to the completion of the delivery function.

2. Identifying contract parties

The purchase is made between the Ari kosher Kft. (1142 Budapest, zsugloi korvasut sor 205., tax no: HU26702726) as seller and the customer.

Ari kosher Kft . is responsible only for products ordered on the www.kosherfood.hu website through the on-line catalog including the company logo and the company and product data in good recognisable way.

The Customer gives it's purchasing data by filling in the registration form and is able to modify any time when placing orders and the Ari kosher food fulfils orders and makes out a bill according to that in every case. The Customer will undertake every responsibility for damage because of faulty or false data. Ari kosher food is entitled to delete obviously faulty or false registrations and to check Customer's authencity in case of further doubts.

3. Prices

The price found in the online catalogue of the Ari kosher food is the final retail price of the product. Its validity refers only to the date of publishing. When the Customer places an order for a product, the seller commits himself to deliver the chosen product to the customer at the final retail price valid when placing the order. This price is contained in the confirmation sent back to the order. The cost of packing not including nylon bags belonging to the products is including in the price, too. If any of the orders have to be modified or any orders have to be drawn together for any reason the conditions refer to the modified order that were valid in the time of the modifying.

4. Responsibilities of the Ari kosher food

Information in connection with the function of the on-line shop and delivery can be read in the menu point "Information". Ari kosher food considers that the above mentioned document is its own duty to keep and does its best to fulfill them. The Customer states that he knows and acknowledges the content of the document.

5. The Customer's responsibilities

The Customer notes that placing an order is qualified as an offer on his part and he is obliged to keep it. The Customer accepts this contract by confirming his order(s) and if he does not follow these rules, he commits a breach of a contract and he has to take responsibility for it. The Customer undertakes that he takes care of the receipt and payment of the ordered products according to the delivery and payment methods chosen by him. If the delivery of the parcel fails through the fault of the Customer's own, the customer has to pay the additional charges originated from it to Ari kosher food.

6. Complaints, complaint handling

The Customer may refuse to accept products that are defective for any reason at the time of delivery. If the product is found to be defective only after delivery, or at least at the time of delivery (or at least the cause of the defect already existed), the Buyer still has the right to make a complaint, which can be made through the Service's telephone customer service, or by e-mail.

The User is entitled to initiate the proceedings of the conciliation body operating under the Chambers of Commerce and Industry of the capital in order to settle out-of-court disputes related to the quality and safety of the products or the quality of the service.

You can also file a complaint with the Budapest Conciliation Board at the following contacts: 1016 Budapest, Krisztina krt. 99. III. em. 310. E-mail: bekelteto.testulet@bkik.hu Fax: 06 (1) 488 21 86 Phone: 06 (1) 488 21 31 http://bekeltet.hu/kerelem/ or through the online dispute resolution platform: https://webgate.ec.europa.eu/odr/main/?event=main.home.show

7. The method and conditions of the cardholder compensation

If the final amount of the invoice differs from the amount deducted when paying by credit card (eg. not all products will be delivered), we will transfer the difference to the Customer's bank account within 7 days.

8. Data Security

Ari kosher food obeys all data security regulation to ensure that our client details will be kept confidential. No information will be forwarded to any third party.

We are using cookies in order to make your usage of our web site easier and simpler.

9. Registration data

Our visitors have to give their personal data (name, address, telephone number, e-mail etc.) during the registration. These data are requested only and stored to carry out orders. Our customer service uses your data merely to contact you if it is needed. We do not forward our customers data to third person in any circumstances.

10. Cancellation of registration

It is possible for customers to cancel their registration with us:

  1. by sending a cancellation request email to info@pagonykozert.hu
  2. by letter to our customer service addressed to:
    Ari kosher Kereskedelmi Kft.
    1075 Budapest, Rumbach Sebestyén u. 3.

11. Sales

We reserve the right to advertise different sales on our web site, in the shop and/or any other media.

Ari kosher reserve the right to modify the terms of the sales on its own accord and without prior notification.

Products on sale are subject to availability.

12. In case of 50% discount sales the following regulation will apply

  1. Maximum buying per person: 2 units
  2. Maximum of 1 order per day per client
  3. Ari kosher reserve the right to refuse service to client which abuse its service

The said conditions apply in case of clients who are family members.